> For the complete documentation index, see [llms.txt](https://railnology.gitbook.io/railnology-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://railnology.gitbook.io/railnology-docs/billing-and-subscription/managing-billing.md).

# Managing Billing and Invoices

All billing management for both your personal and organization subscriptions is handled through the Stripe customer portal.

### Accessing the Billing Portal

1. Open your account by clicking your profile in the top right corner.
2. Navigate to the **Settings** tab.
3. Scroll to **Account Information → Subscription & Billing**.
4. Click **Manage Billing & Invoices →**.

### What You Can Do in the Billing Portal

* View and download invoices for all past payments
* Update your payment method
* Cancel your subscription — takes effect at the end of the current billing period
* Reactivate a cancelled subscription before the period ends
* View your next billing date and upcoming charges

### Payment Failures

If a payment fails, Stripe will retry automatically. Update your payment method in the billing portal as soon as you receive a payment failure notice to prevent service interruption.

> **Note:** Cancelling your organization's subscription does not delete any data. Your organization returns to the Standard tier at the end of the billing period and all records are preserved.

> **Note:** If you manage multiple organizations, switch organization context before opening the billing portal to ensure you are managing the correct organization's subscription.