> For the complete documentation index, see [llms.txt](https://railnology.gitbook.io/railnology-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://railnology.gitbook.io/railnology-docs/getting-started/getting-help-and-support.md).

# Getting Help and Support

### In-Platform Help

Raillie is your first resource for compliance and operational questions. Ask Raillie anything about FRA regulations, Hours of Service rules, certification requirements, or platform features — it is available at any time from the sidebar.

### Help Center

This help center contains articles covering every area of the platform, organized into seven sections. Use the search function to find articles by topic.

### Contacting Support

For technical issues, billing questions, or anything not covered in the help center:

* **Email:** <support@railnology.com>
* **In-platform:** use the contact form available from the platform footer

### Providing Feedback

Use the thumbs up / thumbs down controls on any Raillie response to provide feedback on answer quality. Your feedback helps improve Raillie's responses for the entire Railnology community.