> For the complete documentation index, see [llms.txt](https://railnology.gitbook.io/railnology-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://railnology.gitbook.io/railnology-docs/organization-administration/bulk-import-csv.md).

# Bulk Import Crew Members via CSV

If you are onboarding multiple team members at once, the bulk import tool lets you upload a CSV roster and send invitations to everyone in a single action.

### Before You Start

* You must have the **Administrator** platform role.
* The import accepts a maximum of **100 rows** per file.
* Prepare your roster using the template provided in the import tool — do not use a custom format.

### Steps

**Step 1 — Download the Template**

1. Navigate to **Org Admin** in the left sidebar.
2. Click the **Members** tab.
3. Click **Import Roster**.
4. In the import modal, click **Download Template**.
5. Fill in your crew roster using the template. Required fields are marked in the template header row.

**Step 2 — Upload and Validate**

1. Save your completed CSV file.
2. Return to the **Import Roster** modal.
3. Click **Upload File** and select your completed CSV.
4. Railnology validates your file automatically. Rows with errors are flagged with the reason. Correct errors in your CSV and re-upload before proceeding.

**Step 3 — Confirm and Send Invitations**

1. Review the validated roster in the confirmation screen.
2. Click **Send Invitations**.

Railnology sends invitation emails to every valid row in your roster.

> **Note:** If a team member's email address already has an active invitation for your organization, the bulk import will skip that row to avoid duplicates.

> **Note:** Bulk import sends invitations — it does not create accounts. Each team member must accept their invitation to join your organization.